Privacy Policy
Introduction
He Works Pte Ltd ("we", "our", or "us") operates the TimCalls mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
a. Personal Information: We may collect personally identifiable information that you voluntarily provide, such as: Name, Email address, Phone number, User account credentials, Payment information (if applicable). b. Automatically Collected Information: When you use the App, we may automatically collect: Device type and model, Operating system, Unique device identifiers, IP address, App usage data, Crash logs and diagnostics. c. Optional Permissions: Depending on app features, we may request access to: Camera, Photos/Media, Microphone, Contacts, Notifications. You may deny these permissions, but some features may not function properly.
2. How We Use Your Information
We use your information to: Provide and maintain the App; Create and manage user accounts; Improve user experience; Process transactions; Send service-related notifications; Respond to customer support requests; Analyze usage trends; Ensure security and prevent fraud.
3. Data Sharing and Disclosure
We do not sell your personal data. We may share information with: Service providers (hosting, analytics, payment processors); Legal authorities when required by law; Business partners only to perform app-related services. All partners are required to protect your data.
4. Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
5. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure.
6. User Rights
Depending on your location, you may have the right to: Access your personal data; Correct inaccurate data; Delete your data; Withdraw consent; Request data portability. Requests can be made by contacting us.
7. Children’s Privacy
The App is not intended for children under the age of 13. We do not knowingly collect data from children.
8. Third-Party Services
The App may contain links to third-party websites or services. We are not responsible for their privacy practices.
9. International Users
Your data may be transferred and processed outside your country. By using the App, you consent to this transfer.
10. Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted within the App or on our website.
11. Contact Us
Developer Name: He Works Pte Ltd. Email: hello@heworksptl.com. Address: 60 Paya Lebar Road #07-54 Paya Lebar Square Singapore 409051.